At Raqim, we aim to provide a seamless and attentive experience. Whether you are exploring the Nuncier Collection, need support with an order, or would like to connect regarding collaborations, our team is here to help.

Email: Info@raqim.com

Phone: +20 120 444 4062

For inquiries or assistance, please contact our support team. We aim to respond within 24 hours.

Live Chat: Available on our website, 9 AM to 5 PM (GMT+2), Sunday to Thursday.

At Raqim, we respect your privacy and are committed to protecting your personal information.

Any information shared with us, whether through purchases, contact forms, or collaboration inquiries-is used solely to process orders, provide customer support, and improve your experience. We do not sell, trade, or share personal data with third parties, except where required to fulfill services or comply with legal obligations.

By using our website, you agree to the collection and use of information in accordance with this policy.

For any questions regarding privacy, please contact us at info@raqim.com

We want you to be confident in your purchase.

Returns or exchanges are accepted within 14 days of delivery, provided the item is unused, unworn, and in its original packaging.

Proof of purchase is required for all returns & exchanges.

Please note that limited editions and collaboration pieces may not be eligibale for return or exchange, unless the item is faulty.

To request a return or exchange, please contact info@raqim.com, and our team will guide you through the process.